Shipping policy
At Bellmont, we aim to deliver your footwear safely and efficiently.
1. Order Processing
Orders are generally processed within [1–2 business days] after successful order confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
2. Delivery Time
Estimated delivery time is:
[3–7 business days]
Delivery times may vary depending on the delivery location and courier service.
Remote areas may require additional time.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Bellmont may offer free shipping on selected orders or during promotional periods.
4. Order Tracking
Once your order has been shipped, tracking information may be provided through email, SMS or WhatsApp.
You can use the tracking information to monitor your shipment.
5. Delivery Delays
Occasionally, delivery may be delayed because of:
- Courier delays
- Weather conditions
- Public holidays
- High order volumes
- Incorrect address information
- Remote delivery locations
- Other circumstances beyond our control
6. Incorrect Address
Customers are responsible for providing a complete and accurate shipping address.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.
7. Damaged Package
If your package appears damaged when delivered, please photograph the package and footwear and contact Bellmont as soon as possible.
8. Contact
For shipping questions:
Email: [support email]
Phone/WhatsApp: [phone number]
